Yes. You can request an exchange within 30 days of delivery.

If the new item costs more, you pay the difference. If it costs less, we refund the difference.

Return shipping is normally your responsibility unless the item is damaged, faulty or incorrect.

Please return your item unused and in good condition.

Include all parts and accessories. Use the original packaging where possible, or another secure box.

Used, damaged or incomplete items may receive a reduced refund.

Return shipping costs are normally paid by you.

The cost depends on the product, parcel size and your location.

If your item arrives damaged, faulty or incorrect, we will cover the return costs.

Once we receive and check your return, we will refund you through your original payment method.

Shipping or return costs may be deducted where applicable.

Please contact us as soon as possible.

Send us clear photos of the item and packaging. We will review the issue and arrange the best solution, such as a replacement, refund or another suitable option.

Your purchase is covered by the consumer rights that apply in your country.

Some products may also include an additional manufacturer's warranty.

Damage caused by misuse, accidents or changes made to the product is not covered.

Usually not.

Products made or personalised especially for you may not be eligible for return unless they arrive damaged, faulty or incorrect.

If this applies, we will clearly state it on the product page before you order.